Pii: S0306-4573(00)00031-5

نویسندگان

  • Minsoo Shin
  • Tony Holden
  • Ruth A. Schmidt
چکیده

This paper critically contrasts the three main schools of thought on knowledge ± namely, those that respectively conceptualize knowledge as situated in mind, process, and object ± and assesses the resulting implications for knowledge management (KM). Against the background of the existing diversity of de®nitions of KM an integrated and holistic view of the KM value chain is put forward. Within this theoretical framework ®ve main research streams (culture, knowledge location, awareness, evaluation, and absorption) are identi®ed with a view to devising a practical concept of KM applicable in a business context. With a focus on knowledge ̄ow and detailed approaches to potential solutions, con ̄icts and compatibilities between existing business strategies and KM are examined. A conceptual model is devised to o€er a holistic integration of the theoretical and practical themes in order to serve as a framework for developing a future research agenda for the development of theoretically grounded, yet practical, KM business tools and applications. Ó 2001 Elsevier Science Ltd. All rights reserved.

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تاریخ انتشار 2001